Pages - ER+ Emergency Services

You do not plan to visit the emergency department. It just happens, and usually when you least expect it. At Three Rivers Medical Center, we practice a philosophy of emergency care called ER+, which helps further our goal that you will receive quality medical care as quickly and professionally as possible.

Three Rivers Medical Center understand that no one comes to an Emergency Services facility because they want to be here. We know that you are here because you have to be. We have special training and experience to help you in this time of stress. We are here around the clock — holidays, weekends, nights, anniversaries, birthdays, during ballgames, special events, even Christmas Eve and our own birthdays, just in case you need us. We'll do everything we can to make your stay as brief and pleasant as possible. If you're having an emergency, we'll see you soon.

Our Emergency Department is equipped to handle major and minor emergencies. The department provides care to any patient in the community seeking emergent, urgent or non-urgent medical care and professional nursing services.

All rooms are capable of handling most emergencies, and there are designated trauma, orthopedic, OB-GYN rooms, ophthalmic, and laceration rooms equipped for those services as well as three open bay beds, and a dedicated decontamination shower.

Our Emergency Services department is staffed 24 hours a day, 7 days a week with physicians, nurses, and technicians, all of whom specialize in emergency medicine.

Using our triage system, a patient's condition is assessed upon arrival to allow treatment in accordance with the urgency of the situation, so seriously ill or injured patients receive attention first.

We continually monitor the promptness and effectiveness of our Emergency Services through Patient Satisfaction Survey. These surveys are confidential and are reviewed by the CEO and senior hospital staff. Your suggestions are welcome and your observations are carefully considered. Take a moment to complete you're a Satisfaction Survey. They are available at the Registration Desk.

For more information please call (606) 638-1200, or Contact Us through our website.

The ER+ Goal

The ER+ goal is for you to have access 24-hours-a-day, seven-days-a-week, to qualified physicians who take the time to listen to what you have to say. You will be greeted warmly by nurses who are truly compassionate and a registration staff that understands that people come before paperwork.

Our team of trained physicians, nurses and technicians are able to provide fast, quality care. They will listen to you, examine you carefully and prescribe a treatment plan that you will understand and believe in.

At our emergency department, ER+ represents a commitment to providing quality service by meeting the needs of our patients and their families with courtesy and respect. Your emergency experience at ER+ should be one of care, concern and attention to your emotional and physical needs. It is our goal not only to meet our patients’ needs, but to exceed the expectations of the people in the community we serve.

ER+ Emergency Services

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The ER+ Goal